Terms of service
Payments to the HeyTale servers are payments for the virtual items contained in the purchase. All transactions are final and there are no refunds. If you are banned for breaking the rules of HeyTale, you will not be refunded. Bans are subject to the full discretion of the server administrators and rules can be changed at any time. Refund requests due to issues concerning lag, game glitches, or any other issues are subject to the discretion of the HeyTale
administration team. All items are virtual and have no real monetary value.